Brandi Nelson

Why? How? What? What?

In Uncategorized on October 4, 2016 at 7:18 pm

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I repeat WHY? at least 1,000 times a day in my head and probably a few too many times out loud. Why did this deal go bad? Why did this happen? Why do they think that? Why didn’t I say it this way not that way? Why did they list with them not me? Why didn’t we already know this? Why are they getting involved? Why on earth did they do that? Why hasn’t this been done yet? Why didn’t I see this coming?

Why… why… why?

The only thing that keeps me sane (please don’t laugh, I’m sane & I’m sticking to it) is going from Why? to How? and What? I usually try to allow myself a few minutes of whying and then I try to move on to more constructive thoughts and questions. How did this happen? What could we have done differently? What do we do from here? Some days that’s easier said than done.

Today is no different. Today I had a deal fall apart. Not just “a” deal but both sides of a deal, I represent both the buyer and the seller. Yep, as soon as I heard the bad news I could feel my blood pressure go up, tears of frustration welling up in my eyes, the muscles in my neck stiffen and the not so nice words swirling around in my head. But I took a couple of really deep breaths, took the dogs outside for a 5 minute walk (I’m working from home today, internet at the office is down) and did everything I could NOT to think about it for a few minutes.

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Once I calmed down a little and after I had talked to the buyer, the lender, the seller and made sure our closing department knew to stop everything,  I went back to WHY? Why did this happen? No finger pointing, just the facts. Then I moved on to HOW? Again, just the facts are important here. Then immediately asked myself WHAT could I/we have done differently? In this case there are a couple of little things I found & noted we could have done, a lot of this one was out of our control and probably wouldn’t have changed the outcome. And most importantly, I asked WHAT do we do from here?

There are more steps to cancelling a deal than one would think, so we’ll get started on those things and the paperwork asap. I’ve also got to work with the buyer and the seller to get new plans of action in place for each of them moving forward. Then I went back over those “little things” that I noted we could have maybe done different… I added another reminder a little earlier in the process for the buyer, I added another email to the buyer program in our pending communications, I added another item on the pending checklist to ask the lender and a I made a mental note that sometimes things out of our control happen.

It’s the annoying little things…

In Uncategorized on September 29, 2016 at 3:05 pm

Yesterday I was walking thru Lowes picking up some lightbulbs and spray paint (that’s a whole ‘nother story) when I spotted the one thing I desperately needed, staring at me right there on an end cap, the one thing that could make my entire life better, lower my blood pressure… a small, glorious can of WD40.

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Cory and I have lived on our acreage for a little over 18 years now. We live in your typical old farmhouse circa 1910 and our abstract even notes that it all started with “a cabin of unknown origin.” Needless to say its been updated and remodeled numerous times over its 106 year lifetime but let’s face it, she’s still old.

When we bought this place we were young and…poor. We bought all we could afford at the time and we were delighted! Oh the things we were going to do to this place. Now 18 years later, 3 sets of carpet, a kitchen remodel, 2 roofs, new siding, new windows, new furnace and a/c and countless coats of paint we still have a lot we want/need to do. But it’s the littlest of things that annoy me the most.

For 18 years the hinges on the cupboard in the bathroom and our bedroom door have creaked. In the early years it wasn’t annoying, no it was the cute reminder and euphoria of owning a home with character. In the mid years it was a slight nudge, gentle reminder of the list of things we really need to work on & update. But now? Now it’s just downright, absolutely, ANNOYING. I can hear the bathroom cupboard open from clear upstairs (it’s downstairs) and every time one of us gets up in the night to go to the bathroom the creak in the bedroom door wakes the other one up. CREEEAAAAK… (insert high pitched scream!)

I quickly picked up the can of WD40 and hurried home, I couldn’t wait. I dug thru my shopping bags, grabbed the can, awkwardly inserted the straw thingy into the spray nozzle thingy and went to work. I WD40’d every single hinge in our entire house. I was a woman on mission, no more creaky hinges on my watch! Something that’s been irritating me for 18 years took me all of 5 minutes to fix. Why on earth did I wait so long?

I now have 95% of the bottle of WD40 left and I quickly hit up Google to see what else I could use it for, check this out… Almost 2,000 uses for WD40 … Who knew?

This morning without thinking I opened up the bathroom cupboard and it hit me… no creaking!!! It was glorious!!! Now if I can just figure out how to make the dirty clothes put themselves in the washer…

To do… to do… to do…

In Uncategorized on September 25, 2016 at 5:27 pm

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My to do list is never ending. Actually I should make that plural, my to do lists are never ending. I’ve moved well past one list to several lists… in several categories… some business, some personal, some broad, some detailed, some are items that need done ASAP, some are for today, or tomorrow, even next week, there’s my bucket list and let’s be honest some are just a wish and a hope and I will never get to them.

I’m a serial list maker. I admit it. There is something very soothing to me about making a list. I’m pretty happy when I can check something off the list too but it’s the creation of the list that I like the best. And there is nothing better than taking a bunch of road worn, ragged 3 day old lists and combining them into one again. AHHHHH, bliss.

I’ve always known this about myself but I’ve never really thought about why it is, or how to “harness” the beast but last Thursday it all started to come together for me. Myself and about 20 other agents from my office took a Kolbe A Test, then we went over our results and discussed the why’s & why nots. I’m sure you’ve heard of DISC, Strength Finder, Briggs Myers and this is kinda like that but way different.

The short version of the story is that I’m a 3-4-9-3, my strengths are that I simplify, maintain, innovate and envision. I have lots of ideas, plans, my head is always spinning with new ways to market properties, add clients, better the client experience, get more business and on and on – that’s the innovate and envision part. But I naturally want to simplify my life and my business, so I make a list of all those things and then I make a sub list of what needs done for each item. Then I start to get overwhelmed with the details and I combine them back into one list that I’ll look at tomorrow.

Like I said earlier, I’ve always know this about myself to some degree and this test reinforced that its not something I can will to change but I can manage it. I will try to remind myself to tackle one project at a time and get thru it. 80% done is better than 100% never done. I’ve also learned the fine art of hiring help and delegating items to my team. I don’t mean that in a bad way, its a great thing! Every person is different, every person has a different set of strengths and some even thrive on the things that bog me down! Another AHHHHH moment!!!

Maybe someday I’ll show you the checklist we’ve created for every new listing, or the one for new pendings, and there’s the price reduction update list, don’t forget the list of projects to accomplish this winter, or my weekly social media posting checklist… ooh that made me remember… write blog post on Sunday, CHECK!

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